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5 weeks of Amazing touts ultimate customer service, instructing all employees to be mindful of any concern the "guest" may have. Target employees have concerns too. They've called for change, they've called for security, raises and respect. And when the employees at Valley Stream Target banded together and asked for respect at work, Target went on a 5-weeks of Intimidation binge, shutting the employees out and eventually closing the store. If Target focused just a little of their energy and thoughts on creating a wave of happiness for employees to feel when they come to work, maybe Target would be an amazing place to work.
Read the entire Gawker post here: http://gawker.com/5945962/heres-the-script-target-is-using-to-train-its-employees-to-be-amazing?tag=target